Thursday, September 27, 2012

Retail 101


Retail 101:

Based on twitter responses to FDI in Retail, a basic education in Retail seems the need of the hour.

Here we go.

As mentioned in my previous post Big box retail needs key economic drivers in place to run a successful operation and make a profit. 


When a big box Retail store (lets use Walmart as an example) decides to enter a market (geographically speaking) it has to consider several factors:

1.       Market size

2.       Economies of scale

3.       Marketing costs

4.       Supply chain infrastructure

5.       Delivery density

6.       Reliable sourcing

7.       Market sophistication

Lacking the infrastructure, these drivers do not come into play.  Having a large consumer class alone is not enough.

1.       Market size

a.       A large market helps achieve economies of scale, which in turn allow bulk buying, lowering purchase price on goods

2.       Delivery Density

a.       In addition to market size, big box (multi brand) retailers need delivery density

                                                               i.      A large group of buyers concentrated in a manageable geographical area

                                                             ii.      This density further lowers cost by not only lowering delivery cost but also Marketing cost

3.       Marketing cost

a.       Even small-foot print retailers cannot expand randomly

b.      For instance, smaller fast food chains like Hardees and Backyard Burgers have a regional foot print concentrated in the south and south east.  (Neither of these chains can suddenly start opening locations in California.  The logistics of supplying these stores and marketing within an isolated area would make the operation cost prohibitive.)

c.       For example: If a retail chain (like IKEA) places one store in Atlanta and one in Houston the cost of radio marketing would be wasted.

                                                               i.      Instead if two stores are built at two ends of Atlanta, the saturation strategy allows for much lower marketing costs per dollar of revenue

4.       Economies of scale

a.       Most big box retailers have very thin margins (Grocery stores for instance make less than 4%)

b.      Economies of scale become an imperative to maintain these margins

c.       Though India’s market provides enough consumers, sourcing on a large scale is severely constrained due to a lack of modern supply chain infrastructure

5.       Supply chain infrastructure

a.       A reliable source of branded products are key to any modern day retail store

b.      These products cannot be sourced reliably without a strong and predictable supply chain

c.       An unpredictable supply chain raises cost

                                                               i.      In case of fresh produce an unpredictable supply chain has a direct impact on the bottomline

                                                             ii.      See http://inflextionpoint.blogspot.com/2012/09/fdi-in-retail.html for a further explanation on SCM in retail

Even a cursory analysis of Indian markets reveals that we’re nowhere near the sophistication needed to absorb traditional big box retailers.

Instead what is likely to happen is this:

1.       Increase in prices for commercial real estate

2.       Growth of smaller locations owned and operated by international players which will compete directly with kirana stores

3.       Destroy Kirana stores with no net addition to the job market or lowering costs to the consumer

So how will a Walmart play the Indian market:

1.       Place stores in dense localities right next to traditional stores

a.       Which destroys these stores and takes away their biggest USP – convenience

2.       Use deep pockets to make ‘Loss leaders’ as the core strategy to put local merchants out of business

3.       Make the minimal investment in much needed infrastructure

India should instead, invite major infrastructure players such as Schlumberger, Caterpillar, etc. to help build infrastructure and introduce modern manufacturing and farming practices to the Indian economy.

This is already happening in Gujarat.  Perhaps Gujarat stands on the cusp of creating its own desi Walmarts. 
 
Move over Sam Walton, Satish Patel is here.

 

Saturday, September 22, 2012

FDI in Retail


FDI in Retail:


 

Predictably enough the debate over FDI in retail (FIR) has devolved into a Right Vs. Left, Reformist Vs. Socialist, etc. dog fight. 

The arguments presented are inane at best.  Devoid of facts and lacking basic understanding of how a supply chain works and how it feeds a retail network.

Lets make one more thing clear.  Opposition to FDI in Retail does not automatically suggest opposition to FDI in other sectors.

Permit me a small history lesson which would help explain how retail works and why Walmart and others will not bring the Retail utopia to India’s doorstep:

When Sam Walton started Walmart he was well into his 40s.  Having operated two very successful multi-brand retail stores he saw a great opportunity in building a brand to go up against retail behemoths like K-mart, Woolworth (now defunct) and Sears.

America’s post war infrastructure boom was giving birth to the largest, most sophisticated highway network.  Americans were leveraging this road network to move deeper into the suburbs and away from cramped city centers.

More importantly, several factors such as technology, easier availability of credit, cheap gas and a rising aspirational consumerism was giving rising to a gluttonous middle class consumer.

With the keen eye of a master merchant, Sam Walton saw these (concurrently) emerging forces and pulled the trigger.

His genius lay in locating his spacious, well lit stores on the outskirts of smaller towns with easy access to federally funded Highway networks.

(He started in Arkansas, a state which even today would rival some third world countries in its lack of sophistication.  Arkansas’ highways, for instance, are only slightly better than those found in parts of India.)

By locating his stores such, he was able to save on real estate cost.  Moreover, a larger floor space allowed him to carry a wider variety of items, so that buyers could spend the time and gas to make one trip to his store and fulfill all their household needs – from detergent to gardening supplies.

What does a Supply Chain (SC) entail:

1.       Coordinated Multimodal transport – Road, Rail, Air, Water

2.       Cold chain (Temperature controlled trucks, refrigerated warehouses, cold storage vaults, etc.)

3.       Command and Control centers

4.       Warehouses

5.       Supply chain visibility software

6.       Trained personnel to run the systems

7.       Reliable power supply to feed this infrastructure

Few of these key drivers are available in India.  Sam Walton would not have launched Walmart if he was in India today.

To analyze FIR we must juxtapose the aforementioned fundamentals against India’s reality:

1.       Walmart will invest infrastructure

a.       Walmart has never invested in a single highway or power plant or airport.  Not in America and not in China

b.      Walmart or any other big box retailer, will NOT invest in India’s infrastructure.  They will leverage existing infrastructure and find a way to be profitable within the shortest possible ROI horizon.

c.       Walmart’s margins are at 4%.  India’s dilapidated infrastructure will require a massive investment in infrastructure to bring it to world class SC standards

d.      Walmart will not make a profit for decades if it invests the billions needed to build such an infrastructure

e.      Instead Walmart will resort to ‘jugaad’ i.e. squeeze stores into highly dense localities further taxing India’s existing (inefficient and overburdened) distribution networks

2.       Walmart will generate jobs for farmers by improving procurement practice

a.       Over 30% of India’s agricultural produce is wasted due to lack of a cold chain and high speed highway network

b.      This shortcoming is unlikely to be solved by Walmart’s entry.  Walmart will NOT build roads or expensive power infrastructure to sustain a cold chain

c.       Refrigerated trucks are one of the most expensive elements in a supply chain

                                                               i.      The jagged nature of power supply in most parts of India (except Gujarat) precludes use of refrigerated warehouses

                                                             ii.      Which in turn brings into question bulk purchase of fresh vegetables, meat, fish and other produce with a very limited shelf life

                                                            iii.      Possible solution: Source produce from farmers closer to Point of Sale (POS)

                                                           iv.      Which in turn limits the number of farmers who could benefit from introduction of Walmart

3.       Walmart will create jobs in the retail sector

a.       Organized retail will not result in net gain of jobs

b.      Organized retail will cannibalize jobs from mom-and-pop operations

c.       Organized retail may result in net loss in jobs with small store owners having to seek employment with their stores facing almost certain closure

4.       Organized retail will reduce prices

a.       A typical retail location has the following cost drivers

                                                               i.      Rent

                                                             ii.      Cost of goods

                                                            iii.      Transportation

                                                           iv.      Labor

                                                             v.      Power/Utilities/overhead

b.      With the financial wherewithal to buy in bulk (as mentioned earlier this may not apply to fresh produce due to supply chain issues), organized retail will reduce procurement prices but may or may not pass on savings to consumers

                                                               i.      i.e. Walmart will keep the difference as profit – Both Indian farmers and consumers will end up losing

                                                             ii.      Moreover most of the goods are likely to be sourced from China

5.       In a nutshell, Chinese manufacturers will supply the goods, Indians will borrow and consume and Foreigners will keep the profits.

Alternative Strategy:

Hindsight is 20/20.  India can benefit tremendously from mistakes made by Western countries.  Instead of blindly aping America, India needs to leverage

a)      emerging technologies,

b)      new insights in urban planning and

c)       impending resource constraints

to birth a new development paradigm beyond just the Retail sector.

For instance, by imposing a nationwide walk-to-work philosophy (being introduced by NaMo in the GIFT city), India can create dense urban clusters which are environmentally sustainable, reduce cost by offering higher delivery density and in general circumvent the need for big box retailers which are energy hogs and a relic of the 20th century.

India is virgin territory.  Hope our leaders recognize the opportunity this represents and offers the world a better, ecofriendly business model beyond an updated version of the East India Company.
 
p.s. There so much more to Retail than can be accomodated in one blog post. More (if needed) in a later post.

 

 

Thursday, August 2, 2012


How Anna Party helps NaMo.

As long as I have followed NaMo, people have accused me of being an unabashed supporter.  Someone who views every development as helping the cause of NaMo as PM.

Well….thank you.  Once again this Anna Party will aid NaMo’s cause.

Caveat:  A key assumption is that the Anna Party will take a serious stab at putting up candidates in a electorially serious pool of LS seats.

Here’s why:

1.        With Anna playing RajT/Chiranjeevi BJP will be in desperate shape.  More importantly, so will regional parties that rely on middle class urban voters.

a.       Such a development will give internal BJP candidates and NDA pretenders second thoughts on their prospects

b.      Alternately, given the toss-up, more pretenders could emerge from the woodwork

2.       Anna’s constituency is the same candle wielding crowd that marched with their lit candles after 26/11 but showed up with an abysmal 43% voting percentage on D-day just 6 months later

a.       It could be argued that BJP lost this crowd back in 2004 and these voters have stayed home at every election cycle since.  With a clean choice, this crowd may just come out and vote for Team Anna.  But are their numbers electorally significant.  You cant win much with even 7-8% votes.

b.      BJP’s percentage (sans NaMo as the declared candidate) is likely to stay at 18% with Anna accruing this floating, home-sitting vote

c.       More importantly this constituency seems to be those babe-in-woods, idealists who haven’t lived through (or have chosen to forget) the betrayals of VP Singh and Pramod Mahajans

d.      Their potential for disappointment is that much greater

3.       If Anna enters the fray, 2014 may truly end up as a semi-final.  UPA3 would an even greater mishmash of parties and the loot will grow exponentially

4.       Team Anna’s failure to secure a JL is further evidence that the political class as a whole is against such a body.  Unless Anna party can secure close to a 2/3rd majority JL will remain a pipe dream

a.       Each passing day sans a JL, will dent Team Anna’s reputation

b.      Within 6 months of the next LS election, Team Anna’s support base will dry up

c.       The vixen of corruption will penetrate and seduce at least one Team Anna member

d.      That will be the last straw

5.       As these factors are playing out India’s economy and infrastructure will sink to new levels

6.       In comparison Gujarat will attain new heights under NaMo

7.       India will finally reach that elusive tipping point

Approximately 4 years back I had started prognosticating that a time will come when a desperate, disillusioned, despondent India will march on its hands and knees to NaMo’s doorstep begging him to take over.

Team Anna’s political entry will only expedite that march. 

Thank you Team Anna.  

Welcome Prime Minister Narendra Modi.

Friday, July 20, 2012

Prime Minister Sharadchandra Govindrao Pawar?


Something doesn’t add up in Maharashtra or does it:  Prime Minister Sharadchandra Govindrao Pawar?

The Thackeray twins doing a brotherly tango.  Sharad Pawar being offended by mere seating arrangements!!!  All happening in real time, almost concurrently.

Something doesn’t add up.  So let’s peddle a few theories.

Beginning with Sharad Pawar:

SP never ends up on the losing side. Never.  His only missteps can be attributed to his oversized ambition to capture Delhi.  Once that ambition was snuffed out, his moves have been almost clinical.

Secondly, nothing in Maharastra politics happens without his express consent or machinations.

Even the formation of the first SS-BJP govt. came about thanks to his blessings.  Actually, thanks to CONgress rebels he put up, who in turn supported the SS-BJP combine.  There were 45 independents supporting that govt. and almost every single one was a Pawar supported MLA.

Even formation of MNS was a Pawar power move.  Carefully calibrated to have max. impact just in time for the 2009 and 2010 elections.

Pawar is perhaps India’s most talented political Nostradamus.   

Is Pawar seeing something on the horizon, in the not so distant future that has forced him to expedite a plan he may have kept under his sleeve.

So its well within the realm of possibility that events of the past week are part of a master plan being finally put in motion.

Is Pawar too eyeing Race course road and moving to consolidate his hold over Maharastra so as to use a solid 40 MPS to propel him to national center stage?

Let us look at the rather absurd political actions of various Maharastrian political parties in just the last few weeks.

1.        SS voting against BJP presidential and VP candidates.

2.       Raj, Uddhav burying the hatchet

3.       Pawar suddenly finding his long lost backbone

4.       MNS for no rhyme or reason abstaining from Presidential polls

Is it possible that Sharad Pawar is very deftly engineering a realignment of forces within Maharastra to launch a Maharastra based regional coalition.

An NCP-SS-MNS-RPI alliance would not only be formidable but unbeatable. 

CONgress for all intents and purposes is now a North Indian, Mumbai based outfit.

 Sharad Pawar controls the sugar lobby and will negate any influence that the Vilasraos of the world exercise in that region.  Besides, apart from Vilas and Sharad there aren’t many towering Maratha leaders left.

BJP was always a marathwada based outfit.  But as the last election proved, even that stronghold can be breached.

Bottomline:

Sharad Pawar could strike a deal with SS/MNS – give me 40 MPs in the next election and I’ll give you access to Mantralaya. 

Sharad Pawar justifies alliance by saying he wants to keep Narendra Modi out.  Plays the hero “Look I have weakened the BJP.  How much more secular can I get”?

Another factor:  the mere thought of a Marathi competing for the long cherished throne of Delhi may galvanize the Marathi manoos into forgiving Sharad Pawar’s past sins and voting for a Marathi Manoos combine.

Pull these disparate strings together and you have the makings of a blockbuster trade, engineered by Chankya Sharad.

Prime Minister Sharadchandra Govindrao Pawar?

p.s. I think this notion about Sharad Pawar wanting to quit thanks to impending corruption charges is a smokescreen.  Don’t buy it one bit.  This is the same Sharad Pawar who was Shahid Balwa’s political mentor.  Has anything on 2g stuck to Pawar?  And you expect us to believe that a few crores on Maharastra Sadan related corruption charges will scare Pawar.  Give me a break.


Saturday, June 2, 2012

There's Nothing Wrong with Narendra Modi's Ambition

Ambition was always seen as a bit of a crass pursuit within ranks of old school India, extending to spheres as diverse as Cricket and social work.  But over the past few decades, political ambition in particular has acquired a level of infamy rarely witnessed in other thriving democracies.

Interestingly enough, Indians were more than willing to bow before quasi-monarchies.  If you came from an entrenched political or business family you were less likely to be reprimanded for your ambition. 

A Godrej or Birla could aim for the stars but a Dhirubhai was a ‘chaprasi’.  How could he possibly dream of competing with these business blue bloods.

The same with Nehru’s clan and those that traced their lineage back to the freedom struggle or the JP movement.

The outsiders were supposed to serve their political masters and at best warm the thrones till their Masters’ progeny (qualified or not) had time to mature into the role and lay claim to what was their divine right.

A Narendra Modi on the other hand was an upstart.  With no antecedents to speak of.  No legacy to project, no jagir, no caste fiefdom, not even the blessings of a political giant like a JP or ABV.

Add to this peculiar Indian trait, the inglorious record of the politically ambitious in our glorious land and you can understand people’s apprehension at buying a product presented as throbbing political ambition wrapped in promises of a platinum plated future.

Political ambition in the Indian context has come to be (rightly) equated with political greed.  But ambition and greed are not necessarily synonymous.  Though the two often seem to go hand in hand.

Ambition in and of itself cannot be, should not be derided.  Ambition, infused by the sole desire for public good and driven by patriotic zeal can move mountains.

And India is facing not a mountain but an entire Himalayan range of problems.

Ambition to rid India of these problems should not only be encouraged but celebrated.

There is but one politician in India who can honestly claim to have no ulterior motives in laying claim to the highest office in the land.

And he of course is Narendra Damodardas Modi.

As pointed out in a previous blog –  http://inflextionpoint.blogspot.com/2012/02/lets-assume-narendra-modi-is-monster.html  NaMo has no intentions beyond serving our god forsaken mother land.  A man not enticed by vices of wine, wealth or women, with no family to speak of, no progeny to promote can have but one and only one ambition:  To save his beloved motherland from certain and catastrophic demise.

So my fellow Indians, it’s time to stop being defensive about NaMo’s PM ambitions and celebrate it so that more and more Indians understand the source and intention of his ambition.

Bharat Mata ki Jai

Thursday, March 22, 2012

NaMo must run an unconventional Campaign


NaMo is a politician like no other.  The closest leader resembling his abilities is Lee Kwan Yew of Singapore.

As a politician NaMo has had only a few missteps.  And these too were missteps cause the media was lined up against him.

Given the odds, given the ‘degree of difficulty’ he has had to deal with, he can only be compared to the Mahatma in terms of political acumen.

Add to this political acumen and unparalleled administrative genius and you have a leader not seen in India since perhaps Chatrapati Shivaji Maharaj.

Despite these strengths there’s one potential trap that can derail his march to the throne of Delhi.

And that is this: If NaMo comes across as just another politician he risks losing everything.

The best example of this trap would be NaMo’s response to 26/11.  When he flew into Mumbai, media went into a frenzy declaring him a power hungry, petty politician, out to exploit a tragedy.

Lost in this anti-NaMo venting was the fact that it was a vote bank hungry CONgress that was responsible for the sorry state of India’s security apparatus.

Speaking to fence sitting Hindus, I got the impression that incidents like these could easily be turned against NaMo.

Though this misstep was a minor incident in the larger context, running as a conventional politician has much greater implications.

A great number of his ardent supporters are making the same mistake.  Asking NaMo to alter his game so as to become more acceptable to ‘Coalition partners’.  The risk such a strategy entails is immeasurable.  Moreover, it is a non-starter.

So what would a ‘conventional’ NaMo do:

1.       He would render a heartfelt apology on Godhra – though it was not his fault to begin with

2.       He would host iftar parties and go on a multi-religious pilgrimage to buttress his ‘secular’ credentials

3.       Meet with coalition partners to address their concerns vis-à-vis his Hindutva antecedents

4.       In short compromise every belief, ideal he has held dear

The conventional political wisdom dictates that THIS (or its subset) is the ONLY way to the throne of Delhi.

Not only will such a strategy bomb, it will backfire.  It will deposit NaMo in no man’s land.  He will end up losing his support base without acquiring any pseudosecular votes.  So what should be the ‘unconventional’ strategy.

Let us first document the broad parameters:

1.       Minorities will never vote for NaMo.  Even if he visits every muhallah, even if Nitish, Naveen and Mullayam endorse his candidacy an anti-NaMo minority consolidation is a given

2.       As the 10th anniversary of Godhra demonstrated, media frenzy is also a given

a.       Media will never support NaMo

3.       The ‘Politics of Patronage’ will fight back.  This network is entrenched, resourceful, inventive, evil and more powerful than anything NaMo has ever encountered

4.       Regional identities will continue to exert themselves in dictating political outcomes: Odiya voting for Naveen, Maharastrians for NCP, Tamils for DMK/Amma, etc.

5.        As evidenced by multiple state elections, Indians are increasingly leaning towards handing a complete mandate to any party capable of winning it all – CON in LS09, JDU – Bihar10, SP – UP12.

6.       2014 is a mere 2 years away – not enough space for Indians to tire  with their ineffective local leaders but enough time to frame a new narrative around a strong, clean, uncompromising, proven leader.

The Strategy:

1.       Firstly, lower expectations around Gujarat elections

a.       Currently anything below 150 is a defeat.  Bring that mark down to 110 – 115.

b.      ‘Winning’ big in Gujarat i.e. exceeding expectations is the Key.  The Necessary (not sufficient) condition to win Delhi

2.       Go directly to the people – Convert NaMo into a symbol of Indian Asmita.  This can be done.  Indian brand equity has taken a huge hit in the past 3 years.  Indians will be ready for this message.

3.       Highlight NaMo’s humble beginnings, clean image, lack of family ties, that his mother still resides in a lower middle class tenement

a.       He could celebrate ‘Mother’s day’ with his mother or launch his campaign with his mother’s blessings

4.       Neutralize enemies within BJP

a.       As election after election is proving, Indians perceive BJP as CONgress’ B team

b.      Only clean leaders like Parrikar/Khanduri have been able to counter this image

c.       If NaMo forms a ‘League of Extraordinary, incorruptible Men/women’ he can be presented as the man who will rid India of its corruption and set it on the path to Superpower status

5.       Select the right candidates

a.       Election after election is proving that Gujaratis hate bad candidates – Rajkot 2009, Mansa 2012

b.      Each candidate (as far as possible) must be a perfect projection of NaMo’s image

                                                               i.      Incorruptible

                                                             ii.      Hardworking

                                                            iii.      Honest

                                                           iv.      Nationalist

c.       As UP has proven, people will vote for a rival caste candidate if he/she is perceived as deserving individual

6.       Identify the 250-300 seats where word of the ‘Modi Miracle’ has reached

7.       Invest heavily in the army of apostles

8.       Identify the inflection point – the tipping point at which the Indian people finally give up and call for NaMo to take over.  Orchestrate a media event to declare the NaMo candidacy around this point.

1.       Project and present NaMo as a one-man-army against corruption

2.       India is fast approaching a tipping point where attacks on NaMo will not only lose their potency but would start helping NaMo – If and only if he is presented as an honest man targeted for taking on the system – A political Amitabh Bachachan from Zanjeer.

3.       Media’s non-Gandhi blue-eyed boys like Nitish, Naveen and Akhilesh will soon start losing their sheen.  Non-delivery of essentials despite having unbridled power can only be sustained for so long

a.       All 3 have been given an unprecedented majority.  There are no excuses left

b.      NaMo must exploit this inevitable anti-incumbency once he wins his 3rd term

c.       Positiion this victory as a victory of the politics of performance and contrast it against the limited performance of Nitish/Naveen/Akhilesh

d.      Identify LS seats within each of these states that can be won by NaMo on his own

4.       NaMo can and should turn every attack on him into a ‘NaMo Vs. Corruption’ war.

a.       But he must not instigate this war on his own.  He must use his apostles to help add the much needed neutrality (and credibility) to this message

5.       A big force multiplier would be Baba Ramdev and perhaps even Anna.  Though Anna is now ensconced in the hands of anti-NaMo forces

a.       These apostles would add the much needed credibility and reach to NaMo’s candidature across North and West India

6.       Once more indicators start trending in NaMo’s favor (Example: Next India today State of the Nation survey) fence sitting coalition partners will begin building bridges with NaMo

7.       Use apostles to present the case for Minorities: NaMo hasn’t allowed any riots since 2002.  Same cannot be said of Ghelot in Rajasthan or the left in West Bengal



Next:  How will they counter NaMo?