Thursday, September 27, 2012

Retail 101


Retail 101:

Based on twitter responses to FDI in Retail, a basic education in Retail seems the need of the hour.

Here we go.

As mentioned in my previous post Big box retail needs key economic drivers in place to run a successful operation and make a profit. 


When a big box Retail store (lets use Walmart as an example) decides to enter a market (geographically speaking) it has to consider several factors:

1.       Market size

2.       Economies of scale

3.       Marketing costs

4.       Supply chain infrastructure

5.       Delivery density

6.       Reliable sourcing

7.       Market sophistication

Lacking the infrastructure, these drivers do not come into play.  Having a large consumer class alone is not enough.

1.       Market size

a.       A large market helps achieve economies of scale, which in turn allow bulk buying, lowering purchase price on goods

2.       Delivery Density

a.       In addition to market size, big box (multi brand) retailers need delivery density

                                                               i.      A large group of buyers concentrated in a manageable geographical area

                                                             ii.      This density further lowers cost by not only lowering delivery cost but also Marketing cost

3.       Marketing cost

a.       Even small-foot print retailers cannot expand randomly

b.      For instance, smaller fast food chains like Hardees and Backyard Burgers have a regional foot print concentrated in the south and south east.  (Neither of these chains can suddenly start opening locations in California.  The logistics of supplying these stores and marketing within an isolated area would make the operation cost prohibitive.)

c.       For example: If a retail chain (like IKEA) places one store in Atlanta and one in Houston the cost of radio marketing would be wasted.

                                                               i.      Instead if two stores are built at two ends of Atlanta, the saturation strategy allows for much lower marketing costs per dollar of revenue

4.       Economies of scale

a.       Most big box retailers have very thin margins (Grocery stores for instance make less than 4%)

b.      Economies of scale become an imperative to maintain these margins

c.       Though India’s market provides enough consumers, sourcing on a large scale is severely constrained due to a lack of modern supply chain infrastructure

5.       Supply chain infrastructure

a.       A reliable source of branded products are key to any modern day retail store

b.      These products cannot be sourced reliably without a strong and predictable supply chain

c.       An unpredictable supply chain raises cost

                                                               i.      In case of fresh produce an unpredictable supply chain has a direct impact on the bottomline

                                                             ii.      See http://inflextionpoint.blogspot.com/2012/09/fdi-in-retail.html for a further explanation on SCM in retail

Even a cursory analysis of Indian markets reveals that we’re nowhere near the sophistication needed to absorb traditional big box retailers.

Instead what is likely to happen is this:

1.       Increase in prices for commercial real estate

2.       Growth of smaller locations owned and operated by international players which will compete directly with kirana stores

3.       Destroy Kirana stores with no net addition to the job market or lowering costs to the consumer

So how will a Walmart play the Indian market:

1.       Place stores in dense localities right next to traditional stores

a.       Which destroys these stores and takes away their biggest USP – convenience

2.       Use deep pockets to make ‘Loss leaders’ as the core strategy to put local merchants out of business

3.       Make the minimal investment in much needed infrastructure

India should instead, invite major infrastructure players such as Schlumberger, Caterpillar, etc. to help build infrastructure and introduce modern manufacturing and farming practices to the Indian economy.

This is already happening in Gujarat.  Perhaps Gujarat stands on the cusp of creating its own desi Walmarts. 
 
Move over Sam Walton, Satish Patel is here.

 

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